Privacy policy

Who we are

Soar Higher is a private university advisory run by Dr Simona Vrabcová and Dr Zuzana Palovic. For any privacy question, contact simona.vrabcova@gmail.com.

What we collect

When you send an enquiry, message us or become a client, we collect the details you give us: your name, email, phone or WhatsApp number, country, and information about your child's age, education and plans. Clients may also share academic records and other documents needed for applications.

Why we use it

We use your information to reply to your enquiry, to prepare a proposal and to deliver the services you choose. We rely on your consent, on the steps needed to enter into and perform a contract with you, and on our legitimate interest in running our advisory service.

Children's information

We work with families of students who may be under 18. We collect a child's information only from their parent or guardian, or with their written consent, and use it only to provide our services.

Who we share it with

We never sell your information. We share it only when needed to provide our services, for example with universities or application services when you ask us to, and with trusted providers who host our website, email and files.

How long we keep it

We keep enquiry details for up to 12 months if you do not become a client, and client records for up to 6 years after our work ends, unless the law requires otherwise.

Your rights

You can ask to see, correct or delete your information, restrict or object to its use, receive a copy, or withdraw consent at any time, by writing to simona.vrabcova@gmail.com. You may also complain to your data protection authority.

Cookies

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